uConnect

Shannon Desmond

Anna Brogan

Christina Butler

Learn the ins and outs of managing subscribers and discover how to make updates regarding backend platform users.

Manage Subscribers and Users

Wondering how to add subscribers to your Engage>Subscribers section of your platform? Read on to learn more.

How do I add or update subscribers in my platform?

To ensure that the right people are always receiving content, submit or update your subscriber lists.

Submit subscriber lists

Both users and subscribers can exist for the same person so read on to learn the differences and how they function.

What are the differences between Users versus Subscribers?

Users of all audience types can easily sign up or login to manage their email preferences using a sleek and simple process.

Create a profile and sign up for automated emails

Encourage students to set profile preferences and learn about the customizable nature of our uConnect platform.

Learn more about account sign ups

Learn how someone can subscribe to your platform to receive curated content

Encourage users to subscribe to your platform

​Seamlessly transition graduating students into alumni and update current students' user roles.

Learn what happens to your subscriber lists at the end of the school year

Learn how to find subscriber analytics and what the data means

Subscribers Analytics

Learn how to change staff users to subscribers to manage the evolution of your team

Edit staff users to become regular subscribers

Learn how to update the role of any user as an admin.

Update a subscriber's role to a higher permission level

Understand the purpose of subscribers and how to add, update, and manage them in your platform.

Understand and Upload Subscribers

Admin, staff, student staff, and community experts: learn the ins and outs of dashboard accessibility levels.

What permissions do different users have?

Create a new user profile for a member of your team.

Add users to your platform

Roles switched around on your team? Want to update a profile picture? Here's how to edit your users' profiles from the dashboard.

Edit users

Learn how to delete a user profile without compromising the content a user created.

Delete users

Learn what it means when you receive a 'user already exists' error message when adding a new user to your uConnect platform.

Learn what it means when you receive 'User Already Exists' Error Message

Learn how to change a user's role and permissions as needed right from the admin dashboard.

Change a user's role and permissions

Choose whose profile is publicly featured on the Staff Page.

Add and remove users from the staff page

Understand when it’s appropriate to add someone as a User versus through the People Content Type

Learn the difference between Users and People

Change the order of how users are displayed on the 'Featured Users' widget to highlight key community experts.

Learn how to change the order of users on a widget

Learn about the connections between your Staff Page and the Manage>Users section!

How do I update my staff member's information on the staff page or widget?

Manage Users

Submit a Ticket

Sign Up Here

Submit a Topic

Accessibility Form

Live Support

Product Ideas

Widget Requests

More Support

User Community

Feedback

Join our Community

Find answers and get help from Intercom Support and Community Experts

Empty Help Center

Uh oh. That page doesn’t exist.

Disappointed

Neutral

Smiley

Title

Track the progress of all tickets related to your company.

Tickets portal.

{assigneeName} needs more information from you

Tickets

No access to tickets portal

English

linear-gradient(to bottom right, #F6CB00,#D3E500)