Overview
Assigning staff members to specific Commmunity pages is a commonly used to show advisors or staff based on career pathways, industry pathways, academic programs, or topic-based communities.
By following the steps below, you can ensure the right staff appear on the right pages—and update assignments anytime as roles or focus areas change.
Common Use Cases
You may want to assign staff to community pages if:
Advisors support specific career or industry pathways
Staff are aligned to certain academic programs
Team members specialize in specific topics or focus areas
Walkthrough Video
Step 1: Ensure the User (Staff) Widget Is Enabled
To display staff on community pages, a User (Staff) Widget must be enabled on those pages.
What the Widget Does
Displays selected staff members in the sidebar of community pages
Highlights advisors or support staff relevant to that page
If You Don’t See the Widget
If the user widget is not visible anywhere in your platform, the uConnect Support team will need to enable it for you.
How to Request the Widget
Log into your admin dashboard
Click the question mark (?) icon in the top-right corner
This opens the uConnect Knowledge Base with access to the support ticket form
(Recommended) Bookmark this page for future requests
Submitting the Widget Request
When submitting your request:
Select Add a new widget
Choose User / Staff Widget
Name the widget
Select the option to display users across all communities within a specific community group (e.g., Career Pathways)
Add any additional details and submit the ticket
Once completed, the uConnect team will enable the widget for you.
Step 2: Assign Staff to the Correct Community Pages
After the widget is enabled, you can manage which staff appear on which pages.
How to Assign Advising Categories
In your admin dashboard, open the Manage section from the left-hand toolbar
Click Users
Search for the staff member using the search bar
Click on the user’s profile to edit it
Navigate to the Appointments tab
Locate the Advising Categories dropdown
Select Community Pages
All available community pages will be listed
Check the categories that match the staff member’s focus areas
Click Update User to save
Once saved, the staff member will automatically appear in the user widget on the selected community pages.
Updating or Removing Assignments
If a staff member’s advising focus changes:
Return to their user profile
Open the Appointments tab
Update or uncheck the appropriate advising categories
Save your changes
The updates will take effect immediately.
Step 3: Adding Staff as Users (If Needed)
Staff must be added as users before they can appear on community pages.
Add a New User
Go to Manage → Users
Click Add User at the top of the page
Complete the user form on their behalf
Choosing the Right Role
If the staff member does not need to edit the platform, assign them as a Member / Subscriber
This role prevents platform edits while allowing visibility
Other roles (Admin, Staff, Community Expert, Student, etc.) have varying permissions
Adding an Existing User
If you receive an error stating the user already exists:
Use the Add Existing User section instead
This allows you to update their profile rather than create a duplicate
Summary
By enabling the user widget and assigning advising categories, you can easily control which staff members appear on specific community pages. This ensures students, employers, alumni, and other users can quickly connect with the right people for support.
Need help? Reach out to the uConnect Support team!