Manage Subscribers and Backend Platform Users

Learn the ins and outs of managing subscribers and discover how to make updates regarding backend platform users.

19 articles in this collection
Written by Alli Pierpont, Tala Kasih, Shannon Desmond and 1 other

Learn how to update subscriber preferences and upload new subscriber lists

Update your subscriber lists

To ensure that the right people are always receiving content, update your subscriber lists.

Written by Alli Pierpont
Updated over a week ago

Create a profile and sign up for emails (alerts)

Users of all audience types can easily sign up or login to manage their email preferences using a sleek and simple process.

Written by Alli Pierpont
Updated over a week ago

How do I submit subscriber lists?

Submit subscriber lists to lay the groundwork for targeted messaging through the custom email and automated email tools.

Written by Anna Brogan
Updated over a week ago

Learn more about account sign ups

Encourage students to set profile preferences and learn about the customizable nature of our uConnect platform.

Written by Shannon Desmond
Updated over a week ago

Capture important information from your subscribers

What sort of information is collected from platform users who wish to customize their alerts?

Written by Anna Brogan
Updated over a week ago

What happens to my subscriber lists at the end of the school year?

Seamlessly transition graduating students into alumni and update current students' user roles

Written by Alli Pierpont
Updated over a week ago

Subscribers Analytics

Learn how to find subscriber analytics and what the data means

Written by Tala Kasih
Updated over a week ago

Edit staff users to become regular subscribers

Learn how to change staff users to subscribers to manage the evolution of your team

Written by Tala Kasih
Updated over a week ago

Update a subscriber's role to a higher permission level

Learn how to update the role of any user as an admin

Written by Anna Brogan
Updated over a week ago

Discover how to manage user accounts

What permissions do different users have?

Admin, staff and student staff: learn the ins and outs of dashboard accessibility levels

Written by Anna Brogan
Updated over a week ago

Add users

Create a new user profile straight from your dashboard

Written by Anna Brogan
Updated over a week ago

How do I add new users?

New staff member join the team? Create a new user profile for this person from the dashboard.

Written by Anna Brogan
Updated over a week ago

Edit users

Roles switched around on your team? Want to update a profile picture? Here's how to edit your users' profiles from the dashboard.

Written by Anna Brogan
Updated over a week ago

Delete users

Staff members leaving your team? Delete a user profile without compromising the content they've created.

Written by Anna Brogan
Updated over a week ago

'User Already Exists' Error Message

Learn what it means when you receive a 'user already exists' error message when adding a new user to your uConnect platform

Written by Tala Kasih
Updated over a week ago

Change a user's role and permissions

Change a user's role and permissions as needed right from the dashboard

Written by Anna Brogan
Updated over a week ago

Add and remove users from the staff page

Choose whose profile is publicly featured on the Staff Page.

Written by Anna Brogan
Updated over a week ago

Learn the difference between Users and People

Understand when it’s appropriate to add someone as a User versus using the People content type

Written by Shannon Desmond
Updated over a week ago

Learn how to change the order of users on a widget

Change the order of how users are displayed on the 'Featured Users' widget to highlight key community experts

Written by Tala Kasih
Updated over a week ago