Update a subscriber's role to a higher permission level

Learn how to update the role of any user as an admin.

Anna Brogan avatar
Written by Anna Brogan
Updated over a week ago

To update a user's role (for example, from Subscriber to Student Staff), follow these steps: 

  1. Navigate to Engage > Subscribers (CRM)

  2. Search for the user you wish to update

  3. Hover over the user's name and select 'Edit'

  4. Scroll to the 'Role' field and select the role permission you wish to assign this user from the drop-down list of options

  5. Scroll all the way to the bottom and click the 'Update User' button. Voila! 

If you need a refresher on the different permissions each user role type has, please read this article.

Please note: Only Admin users or members of the uConnect team have access to update role permissions for other users. If you need assistance, please reach out to us.

Did this answer your question?