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How can I update my "from" email and "reply to" email address for sending uConnect emails?
How can I update my "from" email and "reply to" email address for sending uConnect emails?

You may want to update the email address you use to send uConnect emails at some point so read on to learn how!

Christina Butler avatar
Written by Christina Butler
Updated over a week ago

After launching and using your uConnect platform, you may want to update the email addresses you use to send uConnect emails at some point. There are two types of emails we can update for you:

  1. From Email --> requires technical configuration to update

  2. Reply To Email --> does not require technical configuration to update

For both requests, you must reach out to our support team so we can update it on your behalf. Changing your "From Email" - where your uConnect emails will come from as the sender - requires technical configuration on both our end and yours so this likely means we will need the help of your IT department to make this update. However, changing the "Reply To" email does not and we can easily update that on our end for you. No matter what email change you are requesting, we will follow up with the next steps and information.

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