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The benefit to customizing your Candid Career+ URL
Customizing your URL allows sets a foundation for your platform that reflects your office and the support you provide your students. A URL like careersupport.college.edu more clearly indicates what a student can find our your platform, compared to college.candidcareer.com. Broadening your URL to reflect the service you provide, versus one specific resource, sets you up to expand the impact your platform can have, drive more meaningful engagement, and encourage repeat visits by giving students a URL that's easier to remember!
Considerations when requesting a URL change
It's important to note that changing the public URL/Domain of a Candid Career+ client site does require some scheduled downtime to complete. This work involves an initial change by your institution's IT team. uConnect's support team can provide guidance on this change once connected with the appropriate IT lead and a new URL is selected. uConnect will then work to complete the remaining updates and ensure your new domain is taken live.
While the technical work usually takes less than an hour to complete, there are multiple moving parts involved with these changes. We recommend planning around 4 hours from start to finish to ensure all technical changes are made without issue and can be confirmed by both sides.
Pro Tip: Want to allow your students to login with Single Sign-on?
Pro Tip: Want to allow your students to login with Single Sign-on?
If you'd like to set up SSO on your platform, we'd be happy to assist you! You can follow these instructions here. It's important to note that if your institution is utilizing Single Sign-On, a final change will need to be made by your IT team to ensure SSO continues to work following the URL update.
How to request a URL change
Please fill out our general inquiry form with a request indicating the desire to change the site URL, including all details regarding the new domain.
Be able to provide a few times with at least a 4-hour downtime window is available to process the change.
Please plan to provide contact information for IT personnel from the your organization who can be available via email if any technical coordination is needed during the change window.
Once a time is agreed upon by both sides, uConnect technical personnel will be available to complete the follow-up work following the DNS changes being initiated by the client's IT teams. See below for information on which IT personnel should be available to assist with the change.
Client IT Personnel Needed: gouconnect.com
Platform URL Update: Systems or Networking personnel able to submit internal DNS changes
If Single Sign-On is enabled: Systems or Identity Management personnel who can process updated SP Metadata