Once activated, uConnect can send personalized alerts to your subscribers on a daily, weekly or monthly basis when content posted to your site matches their unique interests. While the alert system is completely automated and self-maintaining, you can still customize it based on your preferences. Check out this article on the rules of automated emails to learn how the system works!

You can enable the automated alert system to send daily, weekly and monthly alerts to users. To turn these frequencies on and off, go to Engage > Automated Emails (Alerts) and click on the Settings tab. From there, you can toggle the 'Active' button on as well as the alert types that you'd like your subscribers to be able to opt in to. You can set the default time your email goes out, as well as the default subject line, title and email intro.

At any point, click Save & Preview Email in the bottom right corner to see how the changes you're making appear on the email that will go out to your users.

We encourage you to opt into all of them! It's important to turn on multiple automated emails to accommodate users with different frequency preferences.  In this way, you can cater and deliver content to all students, whether they'd like a daily, weekly, or monthly message. When users opt into email alerts, they are, by default, set to receive weekly alerts. However, if they later change their frequency preferences to either daily or monthly, they will no longer receive any messaging at all if these alerts aren't turned on in the backend. Avoid this lapse in content delivery by keeping all three alerts turned on.

Note: On the day the monthly email goes out, it replaces the weekly and daily alerts. If you are a daily subscriber, you will only ever receive one email a day - once a week that email will be the weekly email, and once a month that email will be the monthly email. 

When activating your automated alerts, you can also toggle to the 'Content' tab to refine both the quantity and types of content included in your alerts, as well as specific call-to-actions in the email.

Using the 'Hot Links' section, you can add up to four buttons that will appear at the top of each user's automated alert, regardless of what they are subscribed to. This is a great space to promote key resources, such as an appointment scheduling link, as well as other essential tools that you use and want students to be familiar with.

Using the 'Content' section, you can also set both the order and quantities of content, per content type, that you want included in your automated alert. To maximize on what will display in an email prior to a subscriber having to expand the email, we recommend keeping the total pieces of content included at 15 or less. Remember, these numbers are the maximum amount of pieces included in an alert; if there is less content published in that time period, the alerts will not pull in older, out-of-date content to fill the newsletter!

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