To add a chat bot to your VCC, submit a support request with your embed code, a short snippet of HTML or JavaScript code that is provided by the chatbot service.
Supported Chatbots
We support the following chatbot platforms:
Chatbot Compatibility & Requirements
To ensure platform stability and security, uConnect requires that chatbots are rendered using an <iframe>. This isolates bots from the rest of the VCC's code, which helps prevent conflicts between the chatbot and the VCC. When the page and chatbot are not separated from each other, elements within the bot and your VCC can be hidden, look incorrect, or even break functionality.
We do not support custom JavaScript files or <script> tags that do not create <iframe> elements.
If you would like our team to consider adding support for a chatbot that is not listed above, please submit a support request and include any relevant information about implementing the chatbot, such as demo links or developer documentation.
Please note that Facebook Messenger retired their chat app in May 2024 and this integration is no longer available.