Many clients perform accessibility audits on their VCC platform. We strive for our VCC product to be compliant with accessibility guidelines and best practices. However, client customizations, formatting, and content can also introduce accessibility defects.
Defect | Guidance | Learn More |
1.1.1 Non-text Content: | Add alt text to any non-decorative images. If the image is decorative, this may be a false flag. | |
1.4.3 Contrast (Minimum): | Check the color contrast in the affected area and make changes to the content or menu with the defect. | |
Use a single hero banner instead of multiple banners as a carousel/slider. | ||
Don't use different levels of headings for formatting! Use the Block Editor to apply larger font sizes as needed. Headings should use a hierarchical order, like a document outline. | ||
Link Missing A Text Alternative | If your link is around an image, make sure the image has alt text.
If your link is within a post or page, remove or edit any empty links.
If your link is within a template area, make sure that all posts have titles. |
If you've discovered an issue that requires remediation, please read this article FIRST to understand an accessibility ticket instead of a general support ticket so that we can route your issue to the right team members.