To provide a better user experience, your uConnect platform pages are cached for up to two hours to serve them faster to visitors instead of regenerating them on every request which can take much longer. In other words, when information is added or removed from a Community or page, users will immediately see the change reflected if they are logged into uConnect, regardless of whether they’re on their mobile device or desktop. However, if a user logs out of their uConnect platform after making an update to a page or Community, the change will be reflected on the front end of the platform within two hours. In the meantime, a cached version of the page will likely appear while logged out, displaying an earlier version of a page/Community before the update was made.

When an admin user clears the page cache it allows platform visitors to see the most up to date version of a page or Community’s content. To clear your page cache, follow these two steps below:

Once the “Clear Page Cache” option is selected, a page or Community’s view will be the same whether you are logged in or out of your uConnect platform.

For more information or questions on how to clear your page cache, please submit a support request.