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How to Troubleshoot the "Employer Already Exists" Error
How to Troubleshoot the "Employer Already Exists" Error

If you encounter the error message "Employer already exists" while posting a job in your uConnect platform, follow these steps to resolve the issue.

Christina Butler avatar
Written by Christina Butler
Updated over 2 weeks ago

Video Walkthrough:

Step 1: Identify the Existing Employer

  • When the error appears, note the employer name you’re trying to add.

  • Search for the existing employer by clicking the link in the error message, or searching under Publish>Jobs>Employers. This will take you to the employer profile that already exists in the system.

Step 2: Understand the Source of the Employer Profile

  • The existing employer profile might have been automatically created through integrations like Simplicity, Handshake, or 12Twenty.

Step 3: Access the Employer Profile

  • Once you locate the existing employer profile, click the "View [Employer Name] Jobs" button at the top of the employer page. This will display all published, pending, draft, or trashed jobs associated with that employer.

Step 4: Add a New Job

  • Click "Add New Job" from the employer's job page.

  • Complete the job posting form, ensuring all required fields (marked with a red asterisk) are filled.

  • Tag the job appropriately to categorize it.

  • Once the form is complete, click "Publish" to post the job. Since it is now linked to the correct employer, you should no longer encounter the error.

Common Cause of the Error

This issue often arises when:

  1. A new employer profile is created manually by another admin user without recognizing that the employer already exists in the system.

  2. The search function fails to locate the existing employer due to slight differences in the name (e.g., "E & E Foods" vs. "E & E Foods, Inc.").

How to Avoid the Error

  • Use precise and complete names when searching for an employer in the system.

  • If the search bar doesn’t return results, double-check for variations in the employer's name (e.g., abbreviations or additional suffixes like “Inc.”).

By following these steps, you can successfully troubleshoot the error and ensure your job posting is correctly linked to the appropriate employer.

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