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Understanding Community Pages: Architecture & Management

Community pages in the uConnect platform act as curated hubs that organize and display tagged content like jobs, resources, and events for students. They are managed through a two-level hierarchy of parent groups and sub-communities, which helps structure how information is surfaced and navigated across the platform

Workshop Recording 

Watch our past training session on this same topic. All recordings are housed in the Career Everywhere Community. 

 

What are community pages?

Community pages are the backbone of your uConnect platform — they function as curated content hubs that display tagged resources, events, jobs, blogs, and more to your students. Think of them as dynamic display shelves: when you tag a piece of content to a community, it automatically surfaces on that page.


How to identify a community page: Look for /channels/ in the browser URL.


Key concept: Communities are your tagging structure. Every piece of content on your platform is tagged to one or more communities — that's how it gets organized and displayed.


Community Structure

Community pages are organized in a two-level hierarchy, accessed via Admin Dashboard → Manage → Communities.


Parent Groups (Community Groups)


Parent groups are the top-level organizational containers (e.g., "Career Communities," "Academic Majors," "Affinities"). Each group holds one or more sub-communities beneath it.

⚠️ Important: You cannot create new community groups on your own. Submit a support ticket and the uConnect team will create the group for you.

Sub-Communities


Sub-communities live inside parent groups and are the actual community pages your students interact with (e.g., "Business & Finance," "Health Sciences"). You can create, edit, and manage sub-communities on your own without involving support.


Sub-communities can also have an additional level of nesting (e.g., Arts, Entertainment & Design > Arts).


Built-In Community Types

uConnect includes two categories of built-in communities that serve specific platform functions.


Stakeholder Communities


These communities serve a dual purpose: they act as community pages for each audience type and define the user account types available at sign-up.


The four core stakeholder types are: Students, Alumni, Employers, and Faculty & Staff. These cannot be deleted.

💡 Tip: If a stakeholder type doesn't apply to your institution, hide it rather than deleting it.


Class Year Communities


Available for institutions with undergraduate programs, class year communities include: First Year, Sophomore, Junior, and Senior. These are used for SIS/account management and email segmentation, and appear as audience filters when building custom emails and under Engage > Subscribers.


Where Communities Show Up

Communities are woven throughout your platform in four key areas:


1. Navigation Menus Community pages appear as links in your primary, hero, and footer menus — they are how students navigate your platform.


2. Content Filters When students browse any content type (jobs, events, resources), they can filter by community to narrow their results.


3. Account Preferences Students select their community interests in their profile settings. These selections power automated email personalization.


4. Email & Tagging When you build custom emails or publish new content, communities define your audience and control where content appears.


 

Community Settings & Editing

To edit a community page, go to Admin Dashboard → Manage → Communities → [hover over page] → Edit.


Page Name & URL (Slug) You can rename a community page and update its URL slug. Note: changing the slug will break any existing menu links — be sure to update your menus after saving.


Community Group This field shows which parent group the page belongs to. It is view-only on the edit screen.


Description / Text Editors Each community page supports either the Legacy editor or the Block Editor for its description area. Pick one and stay consistent across all your pages.


Header Image Options Adjust overlay, opacity, alignment, and brightness for your header image. You can also optionally display upcoming events in the header.


Dynamic Feed When enabled, the Dynamic Feed auto-surfaces articles, blogs, and/or videos near the top of the page. Toggle it on or off and choose which content types to feature.


Sidebar Visibility Hiding the sidebar removes all sidebar content until items are re-added. Always check what's in the sidebar before toggling this off.


Visibility & Filter Settings

Visibility settings give you granular control over how and where communities appear across your platform. These are some of the most important — and most nuanced — settings to understand.


Order Number Controls the display order of communities in the Manage section. Assigning numbers (1, 2, 3…) helps your team quickly locate frequently-used communities.


Global Visibility Hiding a community globally removes it from tagging, SIS sync, account preferences, and filters. This setting overrides everything — use it sparingly.


Hide from Filters Hides the community from student-facing browse filters, but the community still exists and can be used for internal content tagging. This is ideal for internal-use tags you don't want students to see.


Hide from Alert Sign-Up Prevents students from subscribing to that community's alerts. Useful for communities that are still in development and not yet ready for student-facing visibility.

 

💡 Bonus: Labor Market Insights and Outcomes Data modules can be customized per community page as well.

💡 Bonus: Labor Market Insights and Outcomes Data modules can be customized per community page as well.

 

Common Mistake to Avoid

You cannot add content from the Manage section.

❌ Manage → Communities

✅ Publish → [Content Type]

Use this area to edit page appearance, settings, and visibility only.

Go here to add resources, events, blog posts, jobs, and more — then tag them to your community.

Adding Community Pages to Menus

Communities can appear in three types of menus: Primary Navigation (top-level site menu), Hero Navigation (button links on community page banners), and Footer Menu (links at the bottom of every page).

Check out our Menu articles here for more detailed guidance and tutorials! 

How to add a community page to a menu:

  1. Go to Customize → Menus → Select your menu
  2. Use Screen Options (top right) to check "Communities" as a menu item type
  3. Search for your community page name → check it → click Add to Menu
  4. Drag the item into position in the menu order
  5. Click Save Changes

💡 Best practice: Always add community pages to menus using the "Tag" type. This keeps the menu item connected to the community — if you rename the community, the menu item updates automatically.

Community Page vs. Custom Page

Not sure which to create? Ask yourself: Does this page need to display tagged content?

  • Yes → Community Page — Create via Manage → Communities → Add New. Best for career path hubs, industry/topic communities, stakeholder audience pages, and any page showcasing tagged content. Must belong to a group (contact support to create a new group).
  • No → Custom Page — Create via Publish → Pages → Add New. Best for static, single-purpose pages like Meet the Team, Mission Statement, Appointment Scheduling, or Outcomes overviews. Use sparingly.

⚠️ Remember: Community groups ≠ menus. Creating a new group does not automatically add it to your navigation.

Community Management & Revamp

Redesigning or consolidating your community structure? Follow this phased 8-step approach.

The 8-Step Community Revamp Process

Step

Action

Who

1

Submit a support ticket to create a new community group

Support

2

Add all new sub-communities within the new group

You

3

Inventory integration content (LinkedIn Learning, Handshake, etc.)

You

4

Submit another ticket: have support re-map integrations to new communities

Support

5

Re-tag manual content by type — start with resources (export CSV to delegate)

You

6

Update visibility settings on new communities to make them student-visible

You

7

Update menus: add new community pages, remove old ones

You

8

Hide (don't delete!) old communities in Manage → Visibility

You

Content Migration for Community Revmp: Pro Tips

  • Take inventory first. In Manage → Communities, the "Count" column shows how many items are tagged to each page. Low-count pages may be candidates to decommission.
  • Export a CSV to delegate. Under Publish → Resources, scroll to Export Resources. Assign 10–15 items per teammate for re-tagging — divide and conquer!
  • Avoid deleting — hide instead. Deleted community pages cannot be restored by uConnect. Always hide visibility first. Only delete if you are 100% certain the page is no longer needed.
  • New communities are invisible on menus until you add them. Students can't see a new community until it is (1) visible in preferences, (2) filters enabled, and (3) added to your menu. Build safely, launch when ready.

Quick Checklist

Use this checklist when building or revamping your community structure:

  • New community groups created via support ticket
  • Sub-communities added and organized within correct parent groups
  • Integration content (Handshake, LinkedIn Learning, etc.) inventoried
  • Integrations re-mapped to new communities via support ticket
  • Manual content re-tagged by type (start with resources)
  • Visibility settings updated on new communities
  • Community pages added to menus using "Tag" type
  • Old communities hidden (not deleted) in Manage → Visibility
  • Menu links verified after any slug changes