How to set up the Symplicity integration in uConnect

Overview

The Symplicity integration allows uConnect to automatically import your jobs and events from Symplicity and display them throughout your platform — tagged to the right community pages and spaces — without any manual re-entry.

Video Walkthrough

 

Once the integration is active, uConnect can import:

• Events (calendar events, career fairs, workshops, info sessions)
• Jobs (standard postings, OCR/on-campus recruiting schedules)
• Employer data (to properly associate jobs and events)

What the Integration Looks Like for Students & Alumni

Events and jobs imported from Symplicity display on your uConnect platform just like native content. Here's what your users will experience:

Events

Events imported from Symplicity display with full details including the event title, date, time, location, description, relevant tags, and the Symplicity logo. Anyone can view event information publicly, but to RSVP or register, users click Attend — which redirects them to Symplicity to log in via single sign-on (SSO).

Jobs

Jobs work the same way. Job postings are publicly viewable on uConnect — whether featured on career community pages, industry-based pages, or in an all-opportunities view — but applying requires clicking the Apply Now button, which redirects the student to Symplicity to log in.

Before You Begin

Before starting, make sure you have access to someone at your institution who can contact Symplicity Support or your Symplicity account representative. They will need to enable API access for uConnect on your behalf.

Step 1: Submit a Support Ticket to uConnect

The integration setup process begins with a support ticket to the uConnect team. You can submit a ticket two ways:

• Visit support.gouconnect.com and use the Submit a Ticket option
• Click Submit a Ticket directly from your Admin Dashboard

When prompted, select Third-Party Integrations as your topic, then choose Symplicity as the integration you want to set up. 

In the form, you'll be asked to provide:

• Your email address
• Your Symplicity CSM URL (format: https://[SCHOOL_ID]-csm.symplicity.com/)
• Whether you want to import Curated Jobs or not (more on this in Step 3)

Once submitted, the uConnect support team will follow up within 24–48 hours to walk you through next steps.

 

Step 2: Request Symplicity API Access

While waiting to hear from the uConnect team, you'll need to contact Symplicity to enable API access for the integration. Send an email to Symplicity Support with the following details.

Information to Provide to Symplicity

Required Read Permissions

Ask Symplicity to grant Read access for each of the following:

• Calendar Event
• Career Fair
• Workshops
• Info Sessions
• Employer
• Job
• OCR Schedule Data

Email Template — Copy & Paste

 

Step 3: Decide Your Import Settings

When submitting your support ticket (Step 1), you'll also be asked to confirm a few configuration preferences.

Curated Jobs

Some Symplicity environments include curated or aggregated job listings. Let the uConnect team know if you want to skip importing these.

• Skip Curated Jobs: Check yes if you only want standard postings, or want to reduce job listing volume
• Include Curated Jobs: Check no if you want all available jobs from Symplicity to appear in uConnect

 

Step 4: What uConnect Configures on the Back End

Once your support ticket is received, the uConnect support team handles the technical configuration on your behalf. Here's a look at what happens behind the scenes — it's helpful context so you know what to expect!

 

The uConnect Bridge

uConnect uses a back-end tool called the uConnect Bridge (under Manage in your Admin Dashboard) to manage all integration settings. You'll see a limited view of this area, but the full configuration is handled by the support team.

For the Symplicity integration, the team will configure:

• Your school ID
• Whether to skip blind postings, curated jobs, or Symplicity Recruit jobs
• Auto-trash for removed items (so jobs that are no longer in Symplicity's sync feed are automatically moved to Trash)
• Any custom categories unique to your institution

 

 

Mapping Values

The support team will also set up mapping values — this is where data coming in from Symplicity (like job types, majors, or industries) gets matched to the equivalent tags and communities in uConnect.

To make this process collaborative, the support team will share a Symplicity Mapping Sheet (a Google Sheet) that mirrors the bridge configuration. Here is an example of what the support team can create for you. You'll use this to review and provide input on:

• Job or Event types (workshops, career fairs, internships, full-time, etc.) → uConnect content categories
• Majors or academic designations → career communities
• Job functions, degree levels, class levels, work authorization

 

For each incoming tag from Symplicity, you'll indicate:

• Should this tag be imported?
• What should it map to in uConnect?
• Should it auto-publish? (Recommended — see below)

You can also map multiple Symplicity values to a single uConnect tag. For example, if you want both "Advertising" and "Digital Design" majors to be associated with the same career community, just indicate that in the mapping sheet.

Once you've completed the mapping sheet, let the support team know in the ticket. They'll configure the values in the Bridge, run an initial sync, and notify you when content is live.

Step 5: View & Manage Imported Content

After the sync runs, you can view all incoming Symplicity content in your Admin Dashboard under Publish.

 

How to Tell What's Coming from Symplicity

In the Events or Jobs publish view, check the Author column under Publish>Jobs or Publish>Events. Any content imported from Symplicity will show Symplicity as the author.

 

 

Editing and Managing Imported Content

Even with auto-publishing enabled, you always have control over individual items:

• Edit: Hover over any event or job and click Edit to make changes
• Trash: Hover and click Trash to remove an item from the public-facing platform. It moves to the Trash tab — it is not permanently deleted.
• Restore: Items in Trash can be restored at any time. Permanent deletion only happens manually from the Trash tab (or automatically after a set period).

Sync Frequency

Your Symplicity integration syncs automatically every 24 hours. If you need content to appear sooner, contact the uConnect support team and request a manual sync — they can force one for you right away.

Known Limitations

Workshops with Filtering Cannot Be Imported

Workshops that use filters in Symplicity (such as class-level restrictions) cannot be imported due to a Symplicity API limitation.

Workarounds:

• Remove filtering from the workshop in Symplicity (if appropriate for your institution)
• Manually create an equivalent event in uConnect without filters

Troubleshooting

Some Data Is Missing

This is usually caused by missing API permissions. Confirm with Symplicity that Read access was granted for all required endpoints: Calendar Event, Career Fair, Workshops, Info Sessions, Employer, Job, and OCR Schedule Data.

 

The Integration Stopped Working

Check whether the Symplicity API account has expired. The API account should be set to renew annually — if it has lapsed, contact Symplicity to renew it.

 

Events Appear on the Wrong Calendar

This typically means the wrong calendar was selected during setup. Contact uConnect Support to resubmit your configuration with the correct calendar selected.

Quick Setup Checklist

Use this checklist to track your progress through the integration setup:

• Submit a support ticket to uConnect (Third-Party Integrations > Symplicity)
• Contact Symplicity to request API access with the correct username, email, and account type
• Confirm all required Read permissions are granted in Symplicity
• Verify the Symplicity API account expiration is set to 1 year
• Provide your Symplicity CSM URL to uConnect
• Decide whether to skip Curated Jobs
• Complete the Symplicity Mapping Sheet shared by the uConnect team
• Notify the support team when your mapping sheet is complete
• Confirm sync is live and spot-check imported events and jobs

Still have questions?

Reach out to the uConnect support team via a support ticket or our chat bot anytime at support.uconnect.com. We're excited to get your Symplicity content flowing into your platform and in front of your students and stakeholders! 🎉