How to Access Your Previous Career Center Website After DNS Cutover

For most uConnect customers, they replace their former career center website with the uConnect platform. After a DNS cutover, the previous site and its admin access are typically not available from the new platform. Access to prior site versions is handled by your institution’s internal web or IT team. Institutions may be able to provide backups or temporary copies for reference.

How to request access to previous website versions or settings

1. Contact your internal web or IT team

   • Ask whether they retain backups, archives, or a copy of the prior website.
   • Request that they verify account access and administration privileges for the old site.

2. Ask about temporary restoration or a staging copy

   • Request that the internal team “stand up” a temporary instance (staging site) from a backup if you need to view pages, content, or configuration settings from the previous site.
   • Confirm how long the temporary instance will be available and any access credentials you’ll need.

3. Confirm DNS and hosting details with IT

   • Verify that the DNS cutover and hosting changes are complete and understand whether those changes affect access to the old site.
   • If necessary, ask the internal team to provide a URL or local host setup for the restored copy.

What to check if you cannot find your old website content

• Verify you’re logging into the correct website instance (some institutions maintain multiple environments).
• Request confirmation from the internal team that a backup exists and when it was taken.
• If backups exist, request the backup’s scope (full site, database, media files) so you know what content and settings can be recovered.

How uConnect can support the process

• uConnect does not retain access to your previous website after a DNS cutover. Coordinate restoration and access through your institution’s internal web or IT team.
• If you need clarification about the migration or the current uConnect environment, contact your uConnect support or account team for assistance specific to the new platform.

Troubleshooting tips

• If your previous website was powered by WordPress and if logging into the old WordPress account returns no content, confirm with IT that the account and data were preserved and not removed as part of the migration.
• If IT confirms no backup exists, request any available export files (for example, database export or XML content export) that can be used to review or reconstruct content.
• If you receive temporary staging credentials, store them securely and confirm who is responsible for decommissioning the staging instance after review.

Conclusion

To access previous versions or settings of a former career center website after migration, work directly with your institution’s internal web or IT team to locate backups or request a temporary restoration. uConnect cannot access the old site once DNS has been cut over but can assist with questions about the new platform.