--- title: How Automated Email Cadences Work (Daily, Weekly, Monthly) description: uConnect offers an automated email feature under the Engage section of the admin dashboard in your uConnect platform that can send emails, at a cadence of your choosing, to your subscribers based on the content they've selected or that you have tagged to them. You have three frequency choices to enable - daily, weekly, or monthly - and you can enable more than one, but there are nuances to the frequency enabled and the subscribers' content selections that we'll explore in this article.  --- [![uConnect](https://s41911.pcdn.co/wp-content/uploads/logo.svg)](https://www.gouconnect.com/) - [Knowledge Base](https://support.gouconnect.com/) - [Career Everywhere](https://www.gouconnect.com/career-everywhere/) - [Community](https://www.gouconnect.com/career-everywhere/community/access/) - [Submit a Ticket](https://share.hsforms.com/10AUHU9-DRi-Bw3fdB-SUYA8bok) - [Support Portal Login](https://support.gouconnect.com/_hcms/mem/login) ✕ ## Submit a Ticket Loading support form... [Skip to content](https://support.gouconnect.com/articles/how-automated-email-cadences-work-daily-weekly-monthly#main-content) Open main navigation Close main navigation What do you need help with today? - There are no suggestions because the search field is empty. 1. [uConnect Knowledge Base](https://support.gouconnect.com/articles) 2. [Market Your Platform](https://support.gouconnect.com/articles/market-your-platform) # How Automated Email Cadences Work (Daily, Weekly, Monthly) ## This article explains how automated email cadences (Daily, Weekly, and Monthly) work together—especially what happens when a subscriber’s saved frequency doesn’t have a matching cadence enabled. uConnect offers an automated email feature under the Engage section of the admin dashboard in your uConnect platform that can send emails, at a cadence of your choosing, to your subscribers based on the content they've selected or that you have tagged to them. You have three frequency choices to enable - daily, weekly, or monthly - and you can enable more than one, but there are nuances to the frequency enabled and the subscribers' content selections that we'll explore in this article.  ### Key Concepts #### 1) Subscribers have a stored frequency Each subscriber is saved as one of the following: - **Daily** - **Weekly** - **Monthly** - **Inactive** (does not receive emails) ![](https://support.gouconnect.com/hs-fs/hubfs/image-png-Aug-20-2026-03-39-13-1990-PM.png?width=881&height=777&name=image-png-Aug-20-2026-03-39-13-1990-PM.png) #### 2) Each cadence has its own “send job” Daily, Weekly, and Monthly emails are run by separate scheduled jobs. A job only runs if its specific cadence is enabled in settings. **Important:** If a cadence is disabled, the system does **not** automatically “fall back” to another cadence for subscribers whose stored frequency matches the disabled cadence. ### What happens when a subscriber’s frequency has no enabled cadence? If a subscriber is stored as **Weekly**, but the **Weekly cadence is disabled**, they will receive **nothing from the Weekly cadence**. There is **no automatic roll-up** (e.g., Weekly → Monthly) just because Weekly is turned off. ### How Monthly works (and why it can look like a fallback) The **Monthly email** is designed as a broad digest and is sent to **all active subscribers**, not only “Monthly” subscribers. That means the Monthly send typically includes subscribers stored as: - Monthly - Weekly - Daily So you can see a situation like this: - Weekly is disabled → weekly subscribers do not get weekly emails - Monthly is enabled → those same weekly subscribers can still receive the monthly email These facts are not contradictory because they are caused by **two separate jobs**: - The Weekly job won’t send if Weekly is off. - The Monthly job (when on) is built to include a superset of subscribers. ### Subscriber preferences are preserved (nothing destructive) Turning a cadence **off** does **not**: - clear subscriber preferences - change stored frequency values It only stops that cadence’s job from running. If you re-enable the cadence later, delivery resumes automatically for the subscribers whose stored frequency matches it—no restoration step needed. ### Cadence precedence (to prevent duplicates) On days where two cadences would overlap, the system prevents duplicate emails by using a “replacement” rule: - **Monthly replaces Weekly** on the monthly digest day - **Weekly replaces Daily** on the weekly digest day So, in order of precedence: **Monthly \> Weekly \> Daily** This ensures subscribers do not get multiple automated emails on the same day. ### What a Weekly subscriber experiences over a month A subscriber stored as **Weekly** should receive **one email per week**, but the content type changes depending on whether the month’s “Monthly digest day” occurs that week. Example pattern across a 4-week month: - **Week 1: Monthly** - **Week 2: Weekly** - **Week 3: Weekly** - **Week 4: Weekly** (Which week is “Monthly” depends on your Monthly configuration.) **Why they don’t get both that week:** On the monthly digest day, the system skips the Weekly send for weekly subscribers and the Monthly email “stands in” for that week’s weekly message. **Net result for a weekly subscriber:** They still receive ~4 emails per month (one per week), but one of them is the Monthly digest instead of the standard Weekly digest. ### What a Daily subscriber experiences Daily subscribers receive a daily email **except**: - on the Weekly digest day (Weekly replaces Daily) - on the Monthly digest day (Monthly replaces whatever would have been sent) So they continue to receive regular communications without getting duplicates. ### “One-direction only” sweep behavior (important configuration warning) The “bigger digest includes smaller frequencies” behavior works only in one direction: - A **Monthly** send includes **Weekly + Daily** subscribers - A **Weekly** send includes **Daily** subscribers - But a **Weekly** send does **not** include **Monthly** subscribers - And a **Daily** send does **not** include Weekly or Monthly subscribers ### Example: “All my subscribers are Monthly, but I only have Weekly enabled” They would receive **nothing**. Because Monthly is “above” Weekly in the hierarchy, Weekly does not reach up and include Monthly-only subscribers. To send to those subscribers, you must either: - re-enable Monthly, **or** - change their stored frequency to Weekly/Daily. ### Practical takeaway (common scenario) If many subscribers are stored as **Weekly**, and Weekly is disabled: - they **won’t** receive Weekly emails - they **may still** receive the Monthly digest (if Monthly is enabled) - their Weekly preference remains saved, and will resume working if Weekly is turned back on - [Get Started](https://support.gouconnect.com/articles/get-started) - [AI Search](https://support.gouconnect.com/articles/ai-search) - [Analytics & Data](https://support.gouconnect.com/articles/analytics-data#main-content) - [Outcomes Data](https://support.gouconnect.com/articles/analytics-data#outcomes-data) - [Platform Analytics](https://support.gouconnect.com/articles/analytics-data#platform-analytics) - [Google Analytics](https://support.gouconnect.com/articles/analytics-data#google-analytics) - [Publish Content](https://support.gouconnect.com/articles/publish-content) - [Manage Your Communities & Content Categories](https://support.gouconnect.com/articles/manage-your-communities-content-categories#main-content) - [Communities](https://support.gouconnect.com/articles/manage-your-communities-content-categories#communities) - [Content Categories](https://support.gouconnect.com/articles/manage-your-communities-content-categories#content-categories) - [Manage Subscribers & Users](https://support.gouconnect.com/articles/manage-subscribers-users) - [Platform Design](https://support.gouconnect.com/articles/platform-design#main-content) - [Widgets](https://support.gouconnect.com/articles/platform-design#widgets) - [Block Editor (WordPress)](https://support.gouconnect.com/articles/platform-design#block-editor-wordpress) - [Menus](https://support.gouconnect.com/articles/platform-design#menus) - [Accessibility Hub](https://support.gouconnect.com/articles/accessibility-hub#main-content) - [Block Editor](https://support.gouconnect.com/articles/accessibility-hub#block-editor) - [Market Your Platform](https://support.gouconnect.com/articles/market-your-platform#main-content) - [Activation and Promotion Guides](https://support.gouconnect.com/articles/market-your-platform#activation-and-promotion-guides) - [Modules & Integrations](https://support.gouconnect.com/articles/modules-integrations#main-content) - [Outcomes Data Visualization](https://support.gouconnect.com/articles/modules-integrations#outcomes-data-visualization) - [Technical Configurations](https://support.gouconnect.com/articles/technical-configurations#main-content) - [Automated Subscriber Uploads (SIS)](https://support.gouconnect.com/articles/technical-configurations#automated-subscriber-uploads-sis) - [Product Updates](https://support.gouconnect.com/articles/product-updates) - [Customer Training Recordings](https://support.gouconnect.com/articles/customer-training-recordings) - [Candid Career+](https://support.gouconnect.com/articles/candid-career) - [General](https://support.gouconnect.com/articles/general)    [![uConnect Logo](https://s41911.pcdn.co/wp-content/uploads/logo-white.svg)](https://www.gouconnect.com/) - [Customers](https://www.gouconnect.com/customers/) - [Case Studies](https://www.gouconnect.com/customers/case-studies/) - [Client Directory](https://www.gouconnect.com/customers/client-directory/) - [Testimonials](https://www.gouconnect.com/customers/testimonials/) - [Product](https://www.gouconnect.com/product/) - [Use Cases](https://www.gouconnect.com/product/use-cases/) - [Integrations](https://www.gouconnect.com/product/integrations/) - [Become a Partner](https://www.gouconnect.com/company/partner/) - [Company](https://www.gouconnect.com/company/) - [Careers](https://www.gouconnect.com/company/careers/) - [News](https://www.gouconnect.com/company/news/) - [Status Page](https://status.gouconnect.com/) - [Career Everywhere](https://www.gouconnect.com/career-everywhere/) - [The Movement](https://www.gouconnect.com/career-everywhere/movement/) - [Community](https://www.gouconnect.com/career-everywhere/community/access/) - [Podcast](https://www.gouconnect.com/career-everywhere/podcast/) © 2026 uConnect Inc. 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