Do you have, for example, a student staff member whose internship ended with the career center, and needs to be switched back to a regular subscriber on uConnect? Here's how.

First, an Admin needs to take these steps: 

  1. Navigate to the backend of your platform's dashboard and click on 'Engage' > Subscribers (CRM)
  2. Search for the user you wish to update
  3. Hover over the user's name and select 'Edit'
  4. Scroll to the 'Role' field and select 'Subscriber'
  5. Make sure to Update

Next, direct the student or user to take these steps: 

  1. Log into the platform
  2. From the dropdown in the very upper-right hand corner of the page, where it says 'Welcome [Name]', select 'Edit My Profile' as highlighted below.
  3. The user will be automatically directed to update their Subscriber preferences, and the process is complete. 


 

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