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Adding videos from Kaltura MediaSpace

Kaltura videos can be embedded on your uConnect platform, but they require a little bit of setup first.

Stephy Miehle avatar
Written by Stephy Miehle
Updated over a month ago

Adding Kaltura to your uConnect Settings

If you use Kaltura MediaSpace, an additional step is required before videos can be added to your Virtual Career Center.

Please share your entry page URL with our support team to add the URL to your site's allowlist. Your MediaSpace URL may be on your institution's website or the Kaltura domain. For example:

  • https://school-name.mediaspace.kaltura.com

  • https://custom-video-subdomain.example.edu

Submit a support request to get this set up!

Adding a Video Post

Once your MediaSpace URL is added by our team, you are ready to add a new video. Use the copied link from the Share > oEmbed tab or the entry page URL and paste into the uConnect platform.

Your URL must be in one of the following formats:

  • Share tab: https://[MediaSpace URL]/id/[entry ID]?width=400&height=285&playerId=12345678

  • Entry page URL: https://[MediaSpace URL]/media/[Entry Name]/[Entry ID]

If you use the Share tab, don't worry about the width and height; we'll make your video responsive when it's embedded on your uConnect site!

Debugging Kaltura Settings

Some settings may need to be changed on your Kaltura dashboard. In order to publish videos on your uConnect site, the oEmbed module must be enabled in your KMS instance.

Please ensure your IT team has configured the following settings found in this Kaltura help article.

Common Errors

  • The oEmbed module must be enabled on the KMS admin page

  • Your video portal instance must allow anonymous users with permission to view embedded entries/playlists

    • On the Configuration Management page, set allowAnonymous to Yes under the Auth module

    • Verify the anonymousRole under the Embed module

  • Ensure that secureEmbed is not enabled in the Embed module, since you cannot have both secureEmbed and oEmbed enabled together

  • Individual video settings can also affect embedding:

    • Videos must be either published or unlisted

    • Embedding must not be disabled for the specific video

Advanced Debugging

Technical users can inspect the oEmbed API response to verify that the correct information is present. See the response at https://YOUR-MEDIASPACE-URL/oembed/?url=YOUR-FULL-VIDEO-URL

Example: https://mediaspace.example.edu/oembed/?url=https://mediaspace.example.edu/media/t/1_abcd1234

In addition to all of the attribution information such as title, author, and thumbnail, we require the html key, which generates an <iframe> with your Kaltura video. Without the valid html key and value, your video cannot be embedded.

If you have completed all of the debugging steps above and are still having trouble getting the html output, contact Kaltura for assistance.

JSON response from the oEmbed API endpoint showing required properties such as the provider_url, html output, and thumbnail_url
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