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Instructions for integrating with Symplicity

Learn to directly and automatically integrate jobs, information sessions, and workshops from Symplicity.

support@gouconnect.com avatar
Written by support@gouconnect.com
Updated over 3 weeks ago

What this integration does

Once connected, uConnect securely reads data from Symplicity and keeps it in sync so you don’t have to recreate the same information in multiple systems.

Depending on how you use Symplicity, the integration can import:

  • Events (to appear on your uConnect calendar)

  • Career fairs

  • Workshops

  • Info sessions

  • Employers

  • Jobs

  • OCR schedule data (On-Campus Recruiting interview schedules)

Important: This integration is read-only. uConnect pulls data from Symplicity but does not write any changes back into Symplicity.

Before you begin

Before starting, make sure you have someone at your institution who can contact Symplicity Support (or your Symplicity account representative). If you don’t have a direct Symplicity contact, we recommend starting with their support form here.

Step 1: Request Symplicity API access

To begin, you’ll need to ask Symplicity to create or enable an API account for uConnect and grant the correct permissions.

When contacting Symplicity, provide exactly the information below.

Information Symplicity needs

  • Username for the API: uconnect

  • Email associated with the account: webmaster@gouconnect.com

  • Account type: Standard Use / Long-Term

Permissions to request (all required)

Request Read access for each of the following:

  • Calendar Event (Read)

  • Career Fair (Read)

  • Workshops (Read)

  • Info Sessions (Read)

  • Employer (Read)

  • Job (Read)

  • OCR Schedule Data (Read)

Why all of these are required

uConnect uses multiple Symplicity endpoints to ensure a complete and reliable sync. Missing permissions can result in incomplete data or a failed integration.

What these permissions mean

  • Calendar Event: Allows uConnect to import Symplicity events

  • Career Fair: Allows career fair details to sync into uConnect

  • Workshops: Allows workshop listings to be imported

  • Info Sessions: Allows employer and student info sessions to sync

  • Employer: Ensures jobs and events are tied to the correct employer

  • Job: Allows job postings to be imported

  • OCR Schedule Data: Allows on-campus recruiting interview schedules to sync

Copy/paste email template for Symplicity

Hello Symplicity Support,

We are setting up the uConnect integration and need API access enabled for uConnect.

Please create or enable an API account with the following details:

- Username for the API: uconnect

- Email associated with the account: webmaster@gouconnect.com

- Account type: Standard Use/Long-Term

Permissions requested (Read):

- Calendar Event

- Career Fair

- Workshops

- Info Sessions

- Employer

- Job

- OCR Schedule Data

Please also set the API account expiration date to 1 year.

Thank you,

[Your Name]

Step 2: Confirm the API account expiration (1 year)

Make sure the API account created by Symplicity has an expiration date set to one year.

Why this matters

If the API account expires, uConnect will no longer be able to sync data until the account is renewed.

Tip: If you don’t manage API settings directly, include this request when contacting Symplicity (see the template above).

Step 3: Gather the details uConnect needs

Once Symplicity confirms API access is enabled, collect the following information for uConnect.

1) Your Symplicity CSM URL (required)

Format:

https://[SCHOOL_ID]-csm.symplicity.com/

What this is: The web address for your institution’s Symplicity Career Services Manager (CSM) instance.

Why uConnect needs it: It ensures uConnect connects to the correct Symplicity environment for your school.

2) Skip Curated Jobs (optional)

Let us know if you’d like to Skip Curated Jobs.

What this means: Some Symplicity environments include curated or aggregated job listings. Skipping curated jobs can reduce the volume of imported data.

You might enable this if:

  • You only want a subset of jobs in uConnect

  • You want to reduce noise in job listings

Once you’ve completed Steps 1–3:

  1. Provide:

    • Your CSM URL

    • Your selected uConnect calendar

    • Whether you want to Skip Curated Jobs

Reminder: You do not need to configure permissions yourself—only ensure Symplicity has enabled the API user with the required Read access.

Step 4: What happens next

After submission:

  • uConnect will configure the connection using the details you provided in the section of your platform called "uConnect Bridge."

  • Symplicity data will begin syncing into uConnect.

What to verify

Once data appears, spot-check:

  • Events appear on the correct uConnect calendar

  • Jobs display as expected (and curated jobs are included or excluded correctly)

  • Employers are present and properly associated

Known limitation

Workshops with filtering cannot be imported

Workshops that use filters (such as class-level restrictions) cannot be imported due to a Symplicity API limitation.

Workaround options:

  • Remove filtering from the workshop in Symplicity (if acceptable)

  • Create an equivalent event without filters

Troubleshooting

Some data is missing

This is usually caused by missing permissions. Confirm Symplicity granted Read access for:

  • Calendar Event

  • Career Fair

  • Workshops

  • Info Sessions

  • Employer

  • Job

  • OCR Schedule Data

The integration stopped working

Check whether the Symplicity API account has expired. Ask Symplicity to renew or extend it if needed.

Events are on the wrong calendar

This typically means the wrong calendar was selected during setup. Contact uConnect Support or resubmit the Symplicity form with the correct calendar.

Quick Symplicity integration checklist

  • Requested API access from Symplicity

  • Provided correct API username, email, and account type

  • Confirmed all required Read permissions

  • Verified 1-year API expiration

  • Collected your CSM URL

  • Selected a uConnect calendar

  • Decided whether to skip curated jobs

  • Submitted the Completed Symplicity Form

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