--- title: How to Troubleshoot ODV Data Import Issues description: Having trouble with ODV data imports? Learn how to fix blank cell errors, missing charts, partial update issues, and more in this guide. --- [![uConnect](https://s41911.pcdn.co/wp-content/uploads/logo.svg)](https://www.gouconnect.com/) - [Knowledge Base](https://support.gouconnect.com/) - [Career Everywhere](https://www.gouconnect.com/career-everywhere/) - [Community](https://www.gouconnect.com/career-everywhere/community/access/) - [Submit a Ticket](https://share.hsforms.com/10AUHU9-DRi-Bw3fdB-SUYA8bok) - [Support Portal Login](https://support.gouconnect.com/_hcms/mem/login) ✕ ## Submit a Ticket Loading support form... [Skip to content](https://support.gouconnect.com/articles/how-to-troubleshoot-odv-data-import-issues#main-content) Open main navigation Close main navigation What do you need help with today? - There are no suggestions because the search field is empty. 1. [uConnect Knowledge Base](https://support.gouconnect.com/articles) 2. [Publish Content](https://support.gouconnect.com/articles/publish-content) # How to Troubleshoot ODV Data Import Issues ## What is supported in ODV data imports? You can include additional data markers in your ODV import file and use them as custom filters in the Outcomes module. To work properly, those columns must be present in the uploaded ODV data first. After the data is uploaded, you can add and manage the custom filters directly in ODV. ## How do I use additional data markers in ODV? To use fields such as gender, ethnicity, first-generation status, or international status: 1. Add the fields to your ODV import file. 2. Upload the completed file into ODV. 3. Add and manage the custom filters in the Outcomes module. The uploaded data must contain the columns before those fields can be enabled as filters. ## Can I upload only changed rows? No. ODV uploads do not support partial updates. If you upload only the changed rows, the system treats that file as the full dataset and overwrites what is currently there. To preserve existing data, upload the full file with your updates applied to the changed rows. ## Why do I see “cells can’t be blank” errors? This usually happens when required fields are empty after editing or saving the file. Common causes include: - Blank rows at the bottom of the file - Required columns left empty on one or more rows - Excel changing values or formatting when saving back to CSV Before re-uploading, do the following: 1. Scroll to the bottom of the file and remove any blank or duplicate rows. 2. Confirm that all required fields have values on every row. 3. Save the file explicitly as a CSV (Comma delimited). 4. Upload the corrected CSV again. ## Why might only one chart populate after import? Charts in the graduate ODV module depend on the uploaded data matching the correct graduate template and containing the fields needed for each chart. For example: - Graduate ODV data must use the graduate/MBA CSEA template. - Undergraduate data will not populate graduate charts correctly. - Salary charts require salary data to display. To resolve this: 1. Use the correct graduate/MBA CSEA template. 2. Populate the salary and other key fields where available. 3. Re-upload the corrected file and import it again. - [Get Started](https://support.gouconnect.com/articles/get-started) - [AI Search](https://support.gouconnect.com/articles/ai-search) - [Analytics & Data](https://support.gouconnect.com/articles/analytics-data#main-content) - [Outcomes Data](https://support.gouconnect.com/articles/analytics-data#outcomes-data) - [Platform Analytics](https://support.gouconnect.com/articles/analytics-data#platform-analytics) - [Google Analytics](https://support.gouconnect.com/articles/analytics-data#google-analytics) - [Publish Content](https://support.gouconnect.com/articles/publish-content) - [Manage Your Communities & Content Categories](https://support.gouconnect.com/articles/manage-your-communities-content-categories#main-content) - [Communities](https://support.gouconnect.com/articles/manage-your-communities-content-categories#communities) - [Content Categories](https://support.gouconnect.com/articles/manage-your-communities-content-categories#content-categories) - [Manage Subscribers & Users](https://support.gouconnect.com/articles/manage-subscribers-users) - [Platform Design](https://support.gouconnect.com/articles/platform-design#main-content) - [Widgets](https://support.gouconnect.com/articles/platform-design#widgets) - [Block Editor (WordPress)](https://support.gouconnect.com/articles/platform-design#block-editor-wordpress) - [Menus](https://support.gouconnect.com/articles/platform-design#menus) - [Accessibility Hub](https://support.gouconnect.com/articles/accessibility-hub#main-content) - [Block Editor](https://support.gouconnect.com/articles/accessibility-hub#block-editor) - [Market Your Platform](https://support.gouconnect.com/articles/market-your-platform#main-content) - [Activation and Promotion Guides](https://support.gouconnect.com/articles/market-your-platform#activation-and-promotion-guides) - [Modules & Integrations](https://support.gouconnect.com/articles/modules-integrations#main-content) - [Outcomes Data Visualization](https://support.gouconnect.com/articles/modules-integrations#outcomes-data-visualization) - [Technical Configurations](https://support.gouconnect.com/articles/technical-configurations#main-content) - [Automated Subscriber Uploads (SIS)](https://support.gouconnect.com/articles/technical-configurations#automated-subscriber-uploads-sis) - [Product Updates](https://support.gouconnect.com/articles/product-updates) - [Customer Training Recordings](https://support.gouconnect.com/articles/customer-training-recordings) - [Candid Career+](https://support.gouconnect.com/articles/candid-career) - [General](https://support.gouconnect.com/articles/general)    [![uConnect Logo](https://s41911.pcdn.co/wp-content/uploads/logo-white.svg)](https://www.gouconnect.com/) - [Customers](https://www.gouconnect.com/customers/) - [Case Studies](https://www.gouconnect.com/customers/case-studies/) - [Client Directory](https://www.gouconnect.com/customers/client-directory/) - [Testimonials](https://www.gouconnect.com/customers/testimonials/) - [Product](https://www.gouconnect.com/product/) - [Use Cases](https://www.gouconnect.com/product/use-cases/) - [Integrations](https://www.gouconnect.com/product/integrations/) - [Become a Partner](https://www.gouconnect.com/company/partner/) - [Company](https://www.gouconnect.com/company/) - [Careers](https://www.gouconnect.com/company/careers/) - [News](https://www.gouconnect.com/company/news/) - [Status Page](https://status.gouconnect.com/) - [Career Everywhere](https://www.gouconnect.com/career-everywhere/) - [The Movement](https://www.gouconnect.com/career-everywhere/movement/) - [Community](https://www.gouconnect.com/career-everywhere/community/access/) - [Podcast](https://www.gouconnect.com/career-everywhere/podcast/) © 2026 uConnect Inc. [Accessibility Policy](https://www.gouconnect.com/accessibility-policy/) · [Privacy Policy](https://www.gouconnect.com/privacy-policy/)