If you need to update the logo on your uConnect platform — whether due to an institutional rebranding or a general refresh — you can do so by submitting a support request to our team. Before you submit, review the logo options and file format requirements below.
Where are the logos on my uConnect platform?
You have two locations for logos on your platform:
Top, left corner of your platform, serving as your primary logo
2. Bottom, left corner of your platform in the footer area
What file format should my logo image be?
When submitting your new logo to our team, please note that our preferred format is SVG (Scalable Vector Graphics). If you do not have this type of logo image available, the image must be in PNG format with transparent background, and at least 1500px width.
Why is SVG the preferred format?
SVG is a vector format, meaning the image scales to any size without losing quality. Vector images are made up of points, lines, and curves. If you designed your logo in a vector application such as Adobe Illustrator, export it as SVG. If you used raster-based software such as Adobe Photoshop, the image is pixel-based and cannot scale the same way — in that case, export it as a PNG with a transparent background and a minimum width of 1500px.
How do I submit a logo change request?
Please submit a support request through our form When submitting, include your preferred logo placement (header, footer, or both) and confirm whether you are updating one or both logo locations. and we will update the logo for you. We typically update logos within 24–48 business hours. If we run into any delays or issues, we will let you know.