Redirects are a feature of the uConnect platform, available by request through uConnect Support. A redirect automatically forwards users from one URL to another, ensuring they reach the intended content even when a URL has changed. Setting up redirects may require coordination with your IT team, but uConnect can handle the majority of common redirect requests.

Redirects must be configured by uConnect Support, but it's important to understand how they work first.

A redirect allows a specific URL path to point to an alternate path to ensure end-users arrive at the intended destination. Below are a few examples to help explain the scenarios where redirects are helpful.

Scenario 1 - Ensuring re-named content remains accessible

In this scenario, an existing uConnect page has been renamed and given a new URL. However, the old URL was shared or linked externally before the change occurred and cannot be easily updated.

To resolve this, we can set up a redirect that points the old path to the new path.

Example Redirect

careers.samplesite.edu/available-resources > careers.samplesite.edu/career-resources

Now, both paths above are valid and will point end-users to the desired content at the new location of careers.samplesite.edu/career-resources.

Scenario 2 - Maintaining continuity of resources when migrating to uConnect

In this scenario, a client is planning to migrate to uConnect but has a highly marketed URL that was set up on their legacy site that they wish to maintain after their transition to uConnect.

The underlying content has already been migrated to the new uConnect platform, and we need to ensure the previous name points to this new location.

Example Redirect

https://jobsearch.samplesite.edu > https://careers.samplesite.edu/jobs

In this scenario, we will also have to coordinate with the client's IT team to ensure that the jobsearch subdomain is pointed to uConnect, and then uConnect technical staff can ensure this name is redirected to the appropriate content within our platform.

While uConnect can handle the majority of redirect requests, some redirects may not be possible due to technical limitations or client IT policies around domain usage. If you are unsure whether your use case is supported, include details in your support request and our team will advise.

If you are considering implementing a new redirect, please submit a support request.